We are currently seeking a detail-oriented and organized Food Runner to play a crucial role in ensuring the seamless flow of operations in our restaurant. As a Food Runner, you will be responsible for the delivery of dishes to our guests, maintaining communication between the kitchen and the front-of-house staff, and contributing to the overall efficiency of our dining experience. Join our vibrant team at OTL Restaurant Group, a leading restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are committed to delivering exceptional dining experiences with a focus on quality, service, and innovation.
Position: Food Runner
Who We Are:
Join our vibrant team at OTL Restaurant Group, a leading restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are committed to delivering exceptional dining experiences with a focus on quality, service, and innovation.
What you'll bring:
A positive, upbeat attitude that cascades to your team and our customers.
A reliable, can do attitude and an unmatched work ethic
Excellent communication skills and attention to detail
Ability to stand for long periods of time and lift up to 25 lbs
What you'll do:
Quickly and efficiently deliver food/drink to tables.
Ensure ticket times and orders are going out correctly with any modifications by the guest. You're the last line of defense!
Plate Presentation: Ensure that each dish leaving the kitchen meets our high standards for presentation, accuracy, and quality.
Communication: Act as a liaison between the kitchen and front-of-house staff to facilitate smooth coordination of orders.
Quality Control: Conduct a final quality check on all dishes, verifying accuracy and adherence to established standards.
Timing: Coordinate with the kitchen to ensure that all components of a dish are ready for service simultaneously.
Expedite Orders: Prioritize and expedite orders based on customer preferences and time of order.
Problem Resolution: Address any issues or discrepancies with orders promptly and effectively.
Cleanliness: Maintain a clean and organized expo station to uphold hygiene and safety standards.
Demonstrate composure and effectiveness in a fast-paced, high-volume environment.
Have flexibility in working weekends and occasional holidays.
Maintain a willingness to step in as needed to ensure the restaurant's smooth and efficient operation.
Qualifications:
Previous experience in a similar food running/expeditor role is preferred.
Strong organizational and multitasking skills.
Excellent communication and teamwork abilities.
Ability to work in a fast-paced, high-volume restaurant environment.
Attention to detail and a commitment to maintaining quality standards.
Flexibility to work evenings, weekends, and holidays as required.
Why Us?
Company-paid Life and AD&D insurance
Benefits available after meeting eligibility requirements:
Medical, dental, and vision
Short-term disability insurance
Supplemental life insurance
Employee Assistance Program
Up to 48 hours of paid sick and safe leave (“PSSL”) - Colorado locations only
Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) - Colorado locations only
Flexible work schedules
Meal discounts
An opportunity to grow your career path within our family of brands.
The base hourly pay range represents the low and high end of the pay range for this position. $15.16 per hour plus tips!
In 2011, we had a vision of a restaurant that offered fresh, bold seafood. Our vision was somewhat new to the Idaho food business (seafood and sushi in the land of potatoes, whaaaa?!), but we combined our collective culinary experience then rallied our most trusted friends and colleagues to make a lifelong dream come true. And voilà! The first Lucky Fins was founded in Meridian, Idaho.
After opening a third Lucky Fins in Downtown Boise in 2013, we felt there was more to aspire to within our brand. As a company who truly values feedback, we recognized one primary remark: guests loved the restaurant but had certain friends or family who were not fans of sushi or seafood. This was a great opportunity for our chefs to demonstrate culinary skills developed while training in the South and on the East Coast. The team began experimenting with creative, non-seafood dishes and dropping these dishes off at the diners’ tables for feedback. From smoked ribs to Southern-style Nashville Fried Chicken, the response was overwhelmingly positive.
For our fourth location in Littleton, Colorado, we couldn’t consider this another “Lucky Fins” restaurant — because menus provided dishes that other locations didn’t offer. So, we got creative. That is when six Smokin’ Fins locations were born — in the Denver area, Idaho Falls, Idaho, and Chandler, Arizona (near Phoenix).
Acero is our latest venture. An upscale yet approachable dining experience in downtown Boise that boasts beautiful bruschetta boards, creative charcuterie boards, and a unique wine selection, Acero is a truly unique dining experience. Located in the heart of the Grove, Acero is a wonderful place to meet friends for a casual cocktail, enjoy a variety of shareable small plates, and even indulge in a little sweet treat. From boards, to flatbreads, to pasta, Acero provides quality food with a beautiful aesthetic.
Our roots may be in seafood, but we've ventured out into many different concepts. We love great food, and we're passionate about sharing that with our local communities.
